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Velnet Support
Renew your domains name & Web Hosting
In order to make life easier for our customers we have merged the support ticket system and the Velnet Client Area and you now can submit a ticket directly from the Velnet Client Area. From 1 December 2009 this ticket system will be closed and only the one from the Velnet Client Area will be used. The login details to the client area are included in the login details that we send for a website but the password can be recovered, if needed, with the Client Area Password Recovery Tool.
How to upload your site
One of the most common support request when new customers receive their web hosting access information is 'How can I upload my website?'

There are several ways to upload your website but the easiest way and one that also gives you full control over your website is via FTP( File Transfer Protocol)

Here are easy steps to help you upload your website to your web space.


Please click here for remaining steps.
Sending / Receiving Emails
Now that you have a domain name and web hosting, you can use email address at your domains name.

This tutorial shows you how to set up outlook express (or Outlook) to send and receive email using your domain name.








Please click here for full tutorial.
Setup For Script
The information in this section shows you how to set up forms on your website.

There are a number of ways you can get your customers to fill an enquiry form from your website, the most secure and efficient one is by configuring Formmail to process the forms and have it sent to your preferred email address.

Follow the simple steps below to configure Formmail to process your forms for you.

Please click here for remaining steps.
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